Privacy Policy
Your privacy and trust are very important to Safe Tours Mexico.
Through this document, we want to inform you about the measures we have adopted to safeguard the privacy, integrity, handling, and protection of your personal information in accordance with the Personal Data Protection Federal Law, published in the Official Journal on July 5th, 2010 (“Personal Data Law”).
Identity of the “Responsible Party”
FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V.
It is a legal entity properly incorporated according to the laws of Mexico, located at:
Calle Robert Schumann, Número Exterior 4898, Colonia Lomas del Seminario, C.P. 45038, Zapopan, Jalisco, Mexico.
For any inquiries, please contact us via email at [email protected].
Data Gathering
FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. may obtain personal data from you (“Personal Data”) and/or financial data (“Financial Data”) that may be necessary for the adequate rendering of its services (“The Services”).
Said Personal and/or Financial data may include, but is not limited to, the following:
- Full name.
- Contact information such as address, phone numbers, and email.
- Personal identification data such as age, gender, marital status, and nationality.
- Governmental information such as Federal Taxpayers Registration Number (RFC) and/or the Personal Identification Number (CURP).
- Third-party information, such as relatives’ names and companions in relation to the services provided by the Company.
- Emergency contact information.
- Credit card and bank account numbers.
Data Processing Purpose
The Personal and/or Financial Data that you provide shall be used for the following purposes:
- The execution of all the activities related to fulfilling the requested services, including but not limited to: requests processing, services administration, and the collection, clarification, investigation, and billing of charges related to the services.
- The offering, administration, and promotion of the services.
- The offering and issuance of insurances related to the services.
- The offering of products, promotions, and benefits associated with the services and with the establishments that accept them, through electronic, telephone, and printed media.
- The creation and implementation of statistical and analytical processes.
- Carrying out the collection and payments related to the services.
- The execution of any complementary activity necessary for fulfilling services.
- Contacting the designated persons in case of emergency.
- Carrying out inquiries, investigations, and reviews relating to complaints or claims.
- Contacting doctors and other personnel related to the services.
- Contacting you for any service-related topic or regarding the privacy notice.
Personal and/or Financial Data Disclosure Rights
Since the processing of Personal and Financial Data is required to offer the services, there is a possibility that FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. may disclose it to affiliated companies, non-affiliated third parties, as well as our commercial associates and external consultants. Therefore, the consent is given to share it with the following:
- Non-affiliated third parties
FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. may disclose your Personal and Financial Data to service providers supporting or complementing the services, including, but not limited to, telemarketing companies, sales agents, data processing and printing companies, marketers (printed or electronic), parcel services, and publicity agencies.
- Commercial Associates
The company may disclose your Personal and Financial Data to commercial partners operating complementary services, such as insurance companies and agents, airlines, and companies that work with FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. to provide certain programs or data processing platforms.
iii. External Consultants
FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. may disclose your Personal and Financial Data to external consultants for collections related to the services and to assist with any legal controversies that may arise from the services, such as collection agencies or external auditors (legal and accounting).
Means to Enforce “ACCO Rights”
According to the Personal Data Law, you have the right to exercise your Access, Correction, Cancellation, and Opposition rights (“ACCO Rights”) directly with the company at any time.
- Access: You may request information on the Personal and/or Financial Data that FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. has on file by contacting us and submitting the appropriate request form.
- Correction: If any information is inaccurate or incorrect, you may request its correction. For your protection, documentation supporting the corrections may be required.
- Cancellation: You may request the cancellation of your Personal and/or Financial Data once the services have concluded, except for cases where retention is legally required.
- Opposition: You may oppose the processing of your Personal and/or Financial Data, except in cases specified by the Data Protection Law.
Revocation of Consent
You may revoke your consent for the processing of your Personal and/or Financial Data at any time, in accordance with the Data Protection Law and subject to the applicable provisions.
Changes to the Privacy Notice
Any changes to this Privacy Notice will be communicated by FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. through our website at https://safetoursmexico.com/ and/or via email.
Contact Us
For inquiries regarding the security measures and personal data protection implemented by FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. to safeguard your information, or for any questions or comments, please contact us at:
FIDELIS VENTAS Y DESARROLLO, S. A. DE C. V. Calle Robert Schumann, Número Exterior 4898 Colonia Lomas del Seminario, C.P. 45038 Zapopan, Jalisco, Mexico [email protected]
